Reference

How tk697 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use your tk697 account, how we use it, and what rights you hold over it.

Account data protectionbKash, Nagad, Rocket transaction privacyYour right to access or delete dataCookie and device data disclosureContact path for data requests
tk697 How tk697 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Account Security

Your account is protected with SSL encryption on every login. We use OTP verification for sensitive account changes so no one can alter your details without your mobile access.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account records while your account is active and for a further period required by applicable law in your jurisdiction. Closed accounts are not kept indefinitely.

Requesting Changes

You can request correction, access or deletion of your personal data by contacting support through live chat or email. We aim to respond within a reasonable timeframe under applicable rules.

DATA REQUEST CONTACTS

How to Reach Us About This Policy

Live Chat Start a live chat session directly from your account dashboard. Our support team can handle data queries, account access questions and privacy-related requests through this channel.
Email Support Send your data request or policy question to our support email address. Include your registered account details so we can locate your record and respond promptly.
Account Help Centre The Help Centre inside your tk697 account lists steps for submitting a formal data access or deletion request. Follow the Privacy section for the correct submission path.

Common Questions About Your Privacy at tk697

These answers cover the questions we hear most often about how your data is handled, what rights you have, and how to act on them. Eligibility to use the platform depends on local law and your region.

No. We never store your mobile wallet PIN or password. We log only the wallet reference number and transaction amount needed to match your deposit or withdrawal to your account.

Only authorised members of our account and compliance teams can access your data. We share information with payment processors like bKash, Nagad and Rocket only to complete your transactions.

Yes. Contact our support team via live chat or email with your registered account details. We will compile and send you a summary of the personal data we hold for your account.

Submit a deletion request through the Privacy section of the Help Centre or by emailing support. Deletion timelines depend on applicable legal requirements in your jurisdiction.

We use session and analytics cookies. Session cookies are required to keep you logged in. Analytics cookies can be disabled through your browser settings without affecting core account functions.

Transaction records are retained while your account is open and for a period afterward as required by law in your region. We do not keep closed account records beyond what applicable rules require.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.